Our telephone technical support service is uniquely available to customers on a Sim Support Plan.
This service is accessible via any of our regional offices or through our dedicated
global technical support line.
Technical Support Files (TSFs) can be raised whenever you require remote support, factory support, spares, a site visit or training.
Support Premium customers with DrillSIM-6x custom rig packages can also take advantage of an annual software development allowance that allows additional features and enhancements to be added on request.